Life Leisure Grand Central

My opinion applies to thermal suite only. I have not used other premises but the health suite - the worst I've seen in my life. And I really mean it. My first experience ended after couple of minutes with 2nd degree burns of my hand. Looking for the water hose to rinse the seat I touched uncovered (in steam room where visibility is limited) steam generator (I'm not sure but according to AI is should not be there at all). Weird that emergency stops are covered - even jacuzzi one. I don't blame the staff who gave their best to assist but in their first aid kit they had nothing for burn... by the way it appeared that there is no water hose in the steam room so it's very clean. I like to relax sitting in the sweat of dozen of men who were there before me. Still, I gave it one more chance. No burns this time but still... the facility seems very neglected. I've spent there ~2 hours and only once did someone drain the excess water from the floor. But it appeared it was another customer. The water in the jacuzzi is not being continuously filtered and refreshed. Every time the jacuzzi turned on, the same sand floated in the foam. See the pictures. At some point I found someone's pube floating close to my face but I'm afraid I don't have it's picture - i just jumped out of the water... Well, i don't know whether it was a pube or a leg hair. Anyway, still disgusting... No water in the tap. Toilet flush has not worked too for most time. But it was fixed when I was leaving...

Used to love taking my 18 month old to Oasis Splash on a weekday afternoon during term time, but opening hours have now changed to 12-2 (when most toddlers are napping) and then only open again after school. The toddler pool is absolute carnage after school and during holidays with so many older children and lifeguards doing nothing. Was also told last week that it was new policy not to help carry prams down the stairs, despite the fact the lift has been broken for a month. Not sure how a pregnant woman is supposed to carry a pram, swimming bags and a toddler but thank you to the kind man who helped anyway.

Slides and pool are fun for the kids, however, We arrived to a huge queue at reception. Ended up only having 40mins due to this then waited 30mins after we got out for a changing room as there wasnt enough rooms available. Doubt wel b returning.

I get lessons every saturday and have found that the coaches are great kind and really offer good advice